Privacy Policy

We are committed to providing users with an Internet experience, which respects their privacy. We adhere to the requirements of the UK Data Protection Act 1998.

About this Statement - Your Consent
The purpose of this statement is to explain to you how we may use your personal information. By using the Cloudberry Living website at or you agree to this use.

Information you provide and how we use it
Personal Details

We require personal details such as your name, address, e-mail, credit card, product and order details so that we can process your order (including taking steps to prevent fraud).

Information about your use of the Website
In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to our site. This is anonymous aggregated data.

Our Products and Services
If you choose not to opt-out when placing an order or signing up on “’Your Account’”, we will also use your details to keep you up to date with information on the products, services and special offers offered by Cloudberry Living.
If, after you have registered your email address, you do not want to receive marketing information from Cloudberry Living then you can unsubscribe at any time by either contacting us or in the ‘Your Account’ section on

Who do we pass personal information to?
Third Parties
Unless it is necessary to process your payment or to fulfil your order (including for the delivery of goods and services you have ordered), we will not provide your personal information (i.e. information you supply that identifies you) to any third party without your consent, or unless we are required to do so by law.

Ways in which we might use your information to fulfil your order may include passing it on to our payment service provider in order to process your order or passing it to our fulfilment company to be able to deliver your order or to employees and agents of Cloudberry Living to administer any products and services.

We may also provide some general statistical information about the user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties. However, these details will not include information personally identifying the individual user.

Other Links
Please be aware that our site may link to other web sites, which may be accessed through our site. We are not responsible for the data policies, content or security of these linked web sites.

Internet Security Technology
When you place an order with us using our secure online order form and web browser such as Microsoft’s Internet Explorer, Firefox or Netscape’s Navigator, the order is encrypted. The use of SSL encryption scrambles data sent from the browser to the server in a way that only Cloudberry Living can access.

Checking your browser security
You will notice that when you look at the location (URL) field at the top of the browser it begins with https: instead of the normal http: This means that you are in secure mode. You can also verify the security of a document by checking the security icon at the bottom-right hand corner of your browser (usually a lock and key padlock or a solid gold key depending on your browser and version). This is your assurance that your browser and server are communicating securely. All information transmitted on our secure online order form is encrypted while in transit, so that even if the information is intercepted, because it is encrypted, it is useless to anyone. When our Secure Payment Server has received your credit card information it is sent directly and encrypted to the PROTX server and will never be stored or saved at the website.

Security of your personal data is of highest priority to us. This is why we have utilised encryption technology to guarantee unauthorised parties have no access to personal and credit card details as they are passed over the Internet. This has been independently verified. Also, under no circumstances will we pass on your personal details to any other company other than for the purpose of delivery of your order.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Cloudberry Living website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can
opt out of interest-based advertising entirely by cookie settings or
permanently using a browser plugin.

Contact Us
If you have any comments or queries in connection with our privacy policy, please contact our customer services team via the Contact Form on

Please Note: Cloudberry Living reviews its privacy and data protection policy periodically. We reserve the right to modify our privacy and data protection policy at any time without notice. Any changes to the policy will be posted on this page. Any comments or questions concerning this policy should be raised via the Contact Form on

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